Messaging Terms
BEFORE PUBLISHING: Add a working customer-support contact below, confirm the terms with the event organizer, and remove this notice before submitting your A2P 10DLC campaign.
These terms apply to the optional North Pole Check In Santa visit queue text-message program.
How to join
Guests may voluntarily opt in by checking the separate, unchecked SMS consent box on the check-in form and verifying their mobile number. SMS consent is not a condition of check-in. If you do not opt in, you may still check in and use the live waiting-status page.
What we send
If you opt in, we may send verification codes, check-in confirmations and estimated wait times, approaching-turn and up-next alerts, and updates or acknowledgments when you confirm, delay, hold, resume, or cancel your place in line. A post-visit satisfaction survey is sent only when you opt in separately to survey texts. Messages are informational and related to your check-in; they are not marketing offers.
Frequency and charges
Message frequency varies based on queue activity and the actions you request. Message and data rates may apply. Wait times are estimates and may change; these texts do not guarantee an appointment time. Carriers are not liable for delayed or undelivered messages.
Stop and help
Reply STOP to unsubscribe from text messages; reply HELP for assistance. You can also reply with the numeric action codes described in your texts to change or cancel your check-in. Replying with a check-in cancellation code cancels your place in line; replying STOP opts you out of SMS messages.
Support
[ADD VERIFIED NORTH POLE CHECK IN SUPPORT EMAIL OR CONTACT METHOD BEFORE PUBLISHING]
Privacy
Read our Privacy Policy. Mobile numbers and SMS opt-in consent are not sold or shared with third parties or affiliates for marketing or promotional purposes.